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Conducting Annual Employee Reviews
Any great boss will tell you that employee reviews are …
What you'll learn
Any great boss will tell you that employee reviews are a cornerstone for having happy and productive employees. Employees need to know what their strengths and weaknesses are. Once an employee understands their performance, you and the employee can take steps to improve their weaknesses.
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Coaching and Mentoring
You are in your office looking over your performance report …
What you'll learn
You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?
This workshop focuses on how to better coach your employees toward a higher performance. Coaching is a process of relationship building and setting goals. How well you coach relates directly to how well you are able to foster a great working relationship with your employees through understanding them and by creating strategic goals.
An easy-to-understand coaching model taught in this workshop will guide you through the coaching process. Prepare yourself to change a few things about yourself in order to coach your employees toward better performance.
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Social Media in the Workplace
Social media is a dynamic field with massive popularity worldwide. …
What you'll learn
Social media is a dynamic field with massive popularity worldwide. There is no denying that social media has shifted our communication practices, as well as traditional business. The power of social media comes from the ability to communicate to others and discover endless amounts of information instantaneously. Social media is commonly found within a workplace, whether it is for personal use or a company’s account. It is important for companies to examine how social media may be affecting them, and how they can implement ways to move forward with technology, without letting it interfere with productivity.
With our Social Media in the Workplace workshop, participants will gain knowledge and skills to use social media effectively and securely. Your success with social media is based on the content you share; having a good policy and guidelines can help you to achieve success with social media in the workplace.
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Organizational Skills
Good organizational skills can prove beneficial in any area of …
What you'll learn
Good organizational skills can prove beneficial in any area of your life. Organization can increase a person’s general productivity, project management, and can even affect their memory and retention skills. These skills are not acquired overnight – it will take a lot of practice and patience. But with a little guidance and the right tools, anyone can learn how to stop hunting for missing things and become better organized.
Featured
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Executive and Personal Assistants
Executive and personal assistants have always played an important role …
What you'll learn
Executive and personal assistants have always played an important role in business. Their roles and responsibilities have evolved, but assistants are still vital to the profitability of any organization. Training to become an effective assistant will make you a valued employee who assists management on the road to success.
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What you'll learn
Welcome to the Business Writing workshop. Writing is a key method of communication for most people, and it’s one that many people struggle with. This workshop will give participants a refresher on basic writing concepts such as spelling, grammar, and punctuation. It will also provide an overview of the most common business documents such as proposals, reports, and agendas. All of this will provide that extra edge in the workplace.
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Archiving and Records Management
Every organization is responsible for maintaining records. The ability to …
What you'll learn
Every organization is responsible for maintaining records. The ability to create, organize, and maintain records and archives is essential to success.
Correct records keeping will not only offer liability protection; it will also increase efficiency and productivity.
To put it simply, maintaining records and archives will improve the bottom line.
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Administrative Support
Having effective administrative skills are essential in today’s work environment. …
What you'll learn
Having effective administrative skills are essential in today’s work environment. Being organized, punctual, and effective in your communication skills, both written and verbal, are crucial if you want to achieve your goals in any endeavor you pursue. Think of it. The current business environment is filled with many sources of information, and you have to take that information and analyze it, prioritize it, and process it to the extent where value is achieved for the organization. Good administrative skills reduce the risk of “things falling through the cracks.” Great administrative skills create exponential results that spot potential problems, overcome obstacles, and leverage resources effectively.
In the Administrative Support course, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. The practices presented in this module will take time to root into your daily work routine. However, making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time.
