Executive and Personal Assistants

Executive and personal assistants have always played an important role in business. Their roles and responsibilities have evolved, but assistants ... Show more

Instructor

Nobles Center

Learning Objectives

Curriculum

Working with Your Manager

Working with your manager effectively involves clear communication, understanding priorities, and providing timely updates. It requires proactive support, aligning goals, and addressing feedback constructively to enhance productivity and achieve mutual objectives.

Administrative Soft Skills

Administrative soft skills, such as communication, problem-solving, and time management, are essential for effective office operations. They enhance interaction with colleagues, streamline tasks, and improve overall efficiency and productivity.

Effective Time Management

Effective time management involves prioritizing tasks, setting clear goals, and using tools to plan and track progress. It boosts productivity, reduces stress, and ensures that deadlines are met efficiently and consistently.

Meeting Management

Meeting management involves planning, organizing, and facilitating meetings to ensure they are productive and focused. It includes setting agendas, managing time, guiding discussions, and following up on action items to achieve objectives.

Tools of the Trade (I)

Tools of the trade for executive and personal assistants include scheduling software, task management apps, communication platforms, and document collaboration tools. These tools streamline workflows, enhance productivity, and ensure efficient task execution.

Tools of the Trade (II)

Tools of the trade for executive and personal assistants also encompass note-taking apps, contact management systems, project management software, and automated reminder systems. These tools aid in organization, efficient information tracking, and task coordination.

Being an Effective Gatekeeper

Being an effective gatekeeper involves managing access, prioritizing requests, and filtering communications. It requires strong organizational skills, discretion, and the ability to balance conflicting demands, ensuring smooth operations and protecting the executive's time.

Organizational Skills

Organizational skills are crucial for executive and personal assistants. They include managing schedules, prioritizing tasks, maintaining accurate records, and coordinating resources effectively, all of which ensure smooth operations and increased productivity.

Confidentiality Guidelines

Confidentiality guidelines are essential for protecting sensitive information. They involve securing data, limiting access to authorized individuals, and handling information discreetly. Adhering to these guidelines ensures trust, compliance, and professional integrity.

Special Tasks

Special tasks for executive and personal assistants may include event planning, handling complex projects, managing confidential information, and coordinating high-level meetings. These tasks require attention to detail, discretion, and adaptability.