Manager Management

Curriculum

10h

Grooming a New Manager 

Grooming a new manager involves providing mentorship, training, and real-world experience. This includes setting clear expectations, offering constructive feedback, and supporting their growth to build effective leadership and management skills.  

Coaching and Mentoring (I) 

Coaching and mentoring involve guiding and supporting employees to enhance their skills and performance. Coaching focuses on specific goals and performance improvement, while mentoring offers broader career development and personal growth insights.

Coaching and Mentoring (II) 

Coaching involves providing targeted guidance to achieve specific goals, while mentoring offers broader career advice and long-term personal development. Both practices foster growth, enhance skills, and support professional advancement in different ways.

Measuring Performance 

Measuring performance involves assessing employee output against set goals and benchmarks. This process includes evaluating achievements, productivity, and adherence to standards, providing valuable insights for development, rewards, and strategic improvements.

Motivating Managers 

Motivating managers involves setting clear goals, recognizing achievements, offering development opportunities, and providing meaningful feedback. Ensuring a supportive environment and aligning their work with organizational objectives enhances engagement and performance.

Signs of Poor Management 

Signs of poor management include frequent miscommunication, lack of clear goals, low team morale, high turnover, and missed deadlines. Ineffective managers often struggle with decision-making, delegation, and conflict resolution, impacting overall productivity.

Trust Your Team of Managers 

Trusting your team of managers involves empowering them with decision-making authority, providing support, and respecting their expertise. Building trust fosters collaboration, boosts morale, and enhances overall team effectiveness and organizational success.

When an Employee Complains About Their Manager 

When an employee complains about their manager, address the issue promptly and confidentially. Investigate the concerns, provide support to the employee, and work with the manager to resolve conflicts and improve management practices.

When Do You Step In? 

You should step in when conflicts escalate, performance issues persist, or employee complaints remain unresolved. Intervention is necessary to address significant problems, provide guidance, and ensure the effectiveness of management and team dynamics.

Remember These Basic Qualities 

Remember these basic qualities for effective management: clear communication, empathy, decisiveness, integrity, and adaptability. These traits foster a positive work environment, build trust, and enhance team performance and morale.

Post-Test 

Post-Test