About This Course
Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it. This workshop will help supervisors become more efficient. They will also become more proficient with delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.Please login.
Learning Objectives
Supervising others can be a tough job. Between managing your own time and projects,
helping your team members solve problems and complete tasks, and helping other supervisors,
your day can fill up before you know it. This workshop will help supervisors become more efficient.
They will also become more proficient with delegating, managing time, setting goals and expectations (for themselves and others),
providing feedback,
resolving conflict,
and administering discipline.
Curriculum
10h
Setting Expectations
Setting expectations involves clearly communicating goals, responsibilities, and performance standards to team members. This clarity fosters accountability, aligns efforts, and enhances productivity, ensuring everyone understands their roles in achieving organizational objectives.
Setting Goals
Setting goals involves defining clear, measurable objectives for team members to achieve. This process promotes focus, motivation, and accountability, driving performance and encouraging collaboration toward shared outcomes within the organization.
Assigning Work
Assigning work involves delegating tasks based on team members' strengths and skills. Effective delegation enhances productivity, fosters accountability, and promotes professional development while ensuring that organizational goals are met efficiently.
Degrees of Delegation
Degrees of delegation refer to the varying levels of authority given to team members. By adjusting delegation—from full authority to limited tasks—managers empower employees, promote ownership, and ensure effective decision-making while maintaining oversight.
Implementing Delegation
Implementing delegation involves clearly defining tasks, selecting the right individuals, and providing necessary resources and authority. Effective delegation fosters trust, enhances team performance, and develops employees’ skills while freeing up managers for strategic tasks.
Providing Feedback
Providing feedback involves delivering constructive, timely, and specific information about performance. This process fosters growth, reinforces positive behaviors, and addresses areas for improvement, ultimately enhancing individual and team effectiveness and morale.
Managing Your Time
Managing your time involves prioritizing tasks, setting clear goals, and utilizing tools to organize responsibilities effectively. By balancing deadlines and delegating appropriately, individuals can enhance productivity and reduce stress in the workplace.
Resolving Conflict
Resolving conflict involves addressing disagreements through open communication, active listening, and collaboration. By seeking common ground and promoting understanding, managers can foster a positive work environment and strengthen team relationships, enhancing overall productivity.
Ten Tips for Special Situations
To manage special situations effectively, stay calm, listen actively, communicate clearly, involve stakeholders, set boundaries, seek win-win solutions, follow up, and reflect on outcomes for continuous improvement.
A Survival Guide for the New Supervisor
New supervisors should prioritize clear communication, build trust, set expectations, seek feedback, foster team collaboration, manage time effectively, and continuously develop their leadership skills for successful transitions.
Post-Test
Post-Test
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