In-Person Sales
About This Course
In the age of online shopping and technology, in-person sales can easily be ignored. Do not overlook; however, the importance of personal contact. You never know when or where you will meet your next customer, and it is important to make a good impression. Anyone who is interested in sales must be confident in the art of in-person sales.Please login.
Learning Objectives
In the age of online shopping and technology,
in-person sales can easily be ignored. Do not overlook;
however, the importance of personal contact.
You never know when or where you will meet your next customer,
and it is important to make a good impression.
Anyone who is interested in sales must be confident in the art of in-person sales.
Curriculum
10h
In-Person Sales
In-person sales involve direct interaction between sales representatives and customers, fostering relationships, addressing needs, and providing personalized experiences. Effective communication and understanding customer psychology are key to successful transactions.
Examples of In-Person Sales
Examples of in-person sales include retail store transactions, trade shows, door-to-door sales, real estate viewings, and personalized consultations in service industries like beauty and home improvement.
Sales Funnel
A sales funnel illustrates the customer journey from awareness to purchase. Stages include awareness, interest, consideration, intent, evaluation, and purchase, guiding sales strategies for effective conversion.
Prepare
"Prepare" in sales refers to equipping yourself with knowledge about products, customers, and market conditions. It involves planning sales strategies, setting goals, and organizing materials for effective engagement.
Presentation
In sales, a presentation showcases products or services to potential customers. It involves demonstrating features, benefits, and value, often using visual aids to engage and persuade the audience effectively.
Engage
Engagement in sales involves actively interacting with potential customers, fostering interest, building rapport, and encouraging dialogue. Effective engagement enhances customer relationships, promotes trust, and increases the likelihood of closing sales.
Commitment
Commitment in sales refers to the dedication of both the salesperson and the customer to the sales process. It involves ensuring follow-through on promises, building trust, and solidifying the decision to purchase.
Sale
A sale is the transaction where a product or service is exchanged for money. It marks the completion of the sales process, reflecting successful customer engagement and fulfillment of needs.
Loyalty
Loyalty in sales refers to a customer's ongoing preference for a brand or product, driven by positive experiences, satisfaction, and trust. It leads to repeat purchases and brand advocacy over time.
Expand
"Expand" in sales involves growing customer relationships, market reach, and product offerings. It can include upselling, cross-selling, entering new markets, or enhancing existing services to increase revenue and customer base.
Post Test
Post Test