Business Etiquette
About This Course
Success in any industry relies on relationships, whether with co-workers, clients, suppliers, or investors. When you’re well-mannered and considerate, you create engaging, productive, and long term business relationships. As such, it is important to learn, not just the technical side of a business, but how to conduct one’s self in the company of others.
This is where business etiquette comes in. This workshop will introduce participants to business etiquette, as well as provide guidelines for the practice of business etiquette across different situations.Please login.
Learning Objectives
Success in any industry relies on relationships, whether with co-workers, clients, suppliers, or investors.
When you’re well-mannered and considerate, you create engaging, productive, and long term business relationships.
As such, it is important to learn, not just the technical side of a business, but how to conduct one’s self in the company of others.
This is where business etiquette comes in.
This workshop will introduce participants to business etiquette,
as well as provide guidelines for the practice of business etiquette across different situations.
Curriculum
10h
Understanding Etiquette
Understanding etiquette involves recognizing and practicing socially accepted behaviors in professional settings. It fosters respectful interactions, enhances communication, and builds strong relationships, contributing to a positive and productive workplace culture.
Networking for Success
Networking for success involves building and maintaining professional relationships that can lead to opportunities, collaborations, and resources. Effective networking enhances visibility, fosters trust, and supports career growth and development.
The Meet and Greet
The meet and greet is an informal event designed to foster introductions and build relationships. It allows participants to network, share ideas, and establish connections in a relaxed, friendly environment.
The Dining in Style
Dining in style refers to the practice of exhibiting proper etiquette during meals, including table manners, appropriate conversation, and understanding cultural norms. It enhances professionalism and leaves a positive impression in business settings.
Eating Out
Eating out in a business context involves selecting appropriate venues, observing dining etiquette, and engaging in polite conversation. It fosters relationship-building and networking while showcasing professionalism and cultural awareness.
Business Email Etiquette
Business email etiquette entails using clear, concise language, appropriate greetings, and professional tone. It includes timely responses, proper formatting, and respectful communication, ensuring effective interactions and fostering positive relationships.
Phone Etiquette
Phone etiquette involves demonstrating professionalism during phone calls, such as speaking clearly, listening actively, and using appropriate greetings. It ensures respectful communication, enhances clarity, and fosters positive relationships in business interactions.
The Written Letter
The written letter in a business context reflects professionalism and formality. It should be clear, concise, and well-structured, using appropriate salutations and closings to convey messages effectively while maintaining respect.
Dressing for Success
Dressing for success involves selecting appropriate attire that aligns with professional standards and workplace culture. It enhances personal branding, boosts confidence, and creates positive first impressions, fostering credibility and respect.
International Etiquette
International etiquette encompasses the customs and social norms governing behavior across cultures. Understanding these practices promotes respectful interactions, effective communication, and successful business relationships in a globalized environment, enhancing cultural sensitivity.
Post-Test
Post-Test