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What you'll learn
Wherever two or more people come together, there is the possibility of conflict.
This course will give participants a six-step process that they can use to modify and resolve conflicts of any size.
Participants will also learn crucial conflict resolution skills, including dealing with anger and using the Agreement Frame.
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Risk Assessment and Management
Risk assessment and management is essential for the success of …
What you'll learn
Risk assessment and management is essential for the success of any business.
However, many companies do not always take the necessary precautions, which leads to disaster.
Successfully managing risks will prevent mistakes, which leads to a safer work environment, happier employees, and increased productivity.
Following a few basic steps will place your organization on the path to success.
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What you'll learn
Change is a constant in our lives.
All around us, technologies, processes, people, ideas, and methods often change,
affecting the way we perform daily tasks and live our lives.
This workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted.
This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.
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Business Ethics
A company’s ethics will determine its reputation. Good business ethics …
What you'll learn
A company’s ethics will determine its reputation.
Good business ethics are essential for the long-term success of an organization.
Implementing an ethical program will foster a successful company culture and increase profitability.
Developing a business ethics program takes time and effort, but doing so will do more than improve business, it will change lives.
A company's ethics will have an influence on all levels of business.
It will influence all who interact with the company, including customers, employees, suppliers, competitors, etc.
All of these groups will have an effect on the way a company's ethics are developed.
Understanding and maintaining ethics is a very important part of doing business today.
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Virtual Team Building and Management
Virtual teams are growing in popularity since many companies continue …
What you'll learn
Virtual teams are growing in popularity since many companies continue to grow and expand in different areas. But sometimes learning to manage a team that we can’t physically see every day can be difficult. When we learn how to manage our local teams, as well as our virtual teams, we can form a group that works together to increase productivity and provides a new perspective on any project.
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What you'll learn
Management is known as a form of art and a science. The idea behind good management is making your employees more efficient and productive, while finding the best way to do it. When preparing to manage one, or a group of managers, you are preparing them to be able to manage their own employees. Every manager has a different personality type and learns differently. With some tools and tips, you can help them become great managers that will continue to grow and succeed with their new teams.
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Lean Process And Six Sigma
During the last couple of decades small, mid-sized and Fortune …
What you'll learn
During the last couple of decades small, mid-sized and Fortune 500 companies have embraced Six Sigma to generate more profit and greater savings. So what is Six Sigma?
Six Sigma is a data-driven approach for eliminating defects and waste in any business process. You can compare Six Sigma with turning your water faucet and experiencing the flow of clean, clear water. Reliable systems are in place to purify, treat, and pressure the water through the faucet. That is what Six Sigma does to business: it treats the processes in business so that they deliver their intended result.
What is "Sigma"? The word is a statistical term that measures how far a given process deviates from perfection. Sigma is a way to measure quality and performance. The central idea behind Six Sigma is that if you can measure how many "defects" you have in a process, you can systematically figure out how to eliminate them and get as close to "zero defects" as possible. This workshop will give participants an overview of the Six Sigma methodology, and some of the tools required to deploy Six Sigma in their own organizations.
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Developing New Managers
Effective, high-quality management is key to organizational success. No matter …
What you'll learn
Effective, high-quality management is key to organizational success. No matter what your industry, your organization needs to have skilled managers in place to be the best it can be. But managers don’t just appear out of nowhere, equipped with the skills to succeed. Managers need to be developed. And while your organization is likely to do a mix of external hiring and internal promotion, taking the time to develop new managers from within the organization is a worthwhile investment. There are several strategies that can help you develop new managers, which ensures not just the success of individual employees but of the organization as a whole.
