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Train-the-Trainer
Welcome to the Train-the-Trainer course. Whether you are preparing to …
What you'll learn
Welcome to the Train-the-Trainer course.
Whether you are preparing to be a professional trainer,
or you are someone who does a bit of training as part of your job,
you’ll want to be prepared for the training that you do.
This workshop offers various types of training tools to help create and deliver engaging,
compelling workshops that will encourage trainees to come back for more.
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What you'll learn
Being a part of a trade show can be a wise investment for any company. But preparation is important because it can ‘make or break’ how well you succeed during the show. Employees must realize that they are acting as a representative for the company and should be knowledgeable of its products and services. Preparing your staff for the trade show is a big job, so get started early!
Featured
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What you'll learn
Servant leadership may seem like a contradicting term,
but it is becoming a very popular tool in many businesses.
Servant leadership is a philosophy that involves focusing on the success of others (i.e., your employees),
and in turn building better professional relationships that can benefit both manager and employee.
Servant leadership shows that managers can be great leaders while boosting their employee’s confidence and furthering their success at the same time.
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Sensitivity Training
Welcome to the Sensitivity Training in the workplace workshop. Sensitivity …
What you'll learn
Welcome to the Sensitivity Training in the workplace workshop. Sensitivity training is crucial in creating a workplace that is an inclusive and safe place for all to work.
This workshop will introduce you to your company’s responsibility for promoting sensitivity in the workplace,
and will examine the benefits garnered company-wide from this training.
You will also explore the steps that should be taken when non-compliance becomes an issue.
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Presentation Skills
Welcome to the Presentation Skills workshop. This program can benefit …
What you'll learn
Welcome to the Presentation Skills workshop.
This program can benefit anyone who presents;
a trainer, a meeting facilitator, speaker, or seminar discussion leader.
No matter which role you are assuming,
this workshop will help you become more efficient and proficient with the skills of providing information to others.
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Measuring Results from Training
Welcome to the Measuring Results with Training workshop. Although we …
What you'll learn
Welcome to the Measuring Results with Training workshop.
Although we all know that training can have many amazing benefits,
sometimes it can be hard to prove those benefits and attach a dollar value to training.
Some topics, like sales training or time management, might have direct, tangible benefits.
Other topics, like communication or leadership, might have benefits that you can’t put a dollar value on. In this course,
we will learn about the different ways to evaluate training progress,
and how to use those results to demonstrate the results that training brings.
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What you'll learn
For many people, the term Contact Center relates to sales calls and telemarketers. However; a contact center can provide assistance in many different ways. A contact center can provide customer support, information technology support, and much more. The key to providing great customer service is in the training. A well-trained contact center can be the difference between gaining more customers and losing the ones you have. Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions knows what they are talking about. Training your staff to effectively assist your customer base is paramount.
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Workplace Violence
Workplace harassment is illegal and destructive to any organization. It …
What you'll learn
Workplace harassment is illegal and destructive to any organization. It is important to treat everyone in the workplace with respect and dignity. Workplace harassment must be identified, discouraged, and prevented in order to keep a hostile work environment from developing. Left unchecked, harassment can escalate into violence. Workplace harassment training is essential to the welfare of all businesses and their employees.
