-45%
Accountability in the Workplace
Welcome to the Accountability in the Workplace workshop. Accountability helps …
What you'll learn
Welcome to the Accountability in the Workplace workshop. Accountability helps to ensure that every employee will take responsibility for their performance and behaviors, and continue to manage this responsibility. When we implement goals and communicate with one another, we can achieve powerful results. Building an accountable workplace requires strong teamwork and collaboration. Every team member must have a strong understanding of the values of the company and recognize the importance of their dedication, in order to attain success.
This course will provide you with informative tools and practical strategies that can be used to help empower the team to work toward achieving the benefits of accountability. Accountable employees will fuel performance and productivity, and generate an enhanced workplace.
-15%
Handling a Difficult Customer
At first glance, handling a difficult customer may seem like …
What you'll learn
At first glance, handling a difficult customer may seem like a thankless job.
Fortunately, you can develop skills to adapt to the challenges difficult customers pose and extend these skills to
handling difficult people and situations throughout your daily life.
By improving the focus of your thoughts and feelings, how you manage stress, and how well you listen to and empathize with others,
you will be better able to meet the challenges other people pose in both your professional and personal life.
Implementing the guidelines in this workshop is the first step in a process towards forever changing how you interact with others.
-29%
Workplace Bullying
Welcome to the Workplace Bullying workshop. Training on preventing bullying …
What you'll learn
Welcome to the Workplace Bullying workshop. Training on preventing bullying in the workplace is crucial in creating a workplace that is inclusive and safe for all to work.
This workshop will introduce you to your company’s responsibility with regard to preventing bullying, as well as the effects of bullying. It talks about what to do if one is being bullied or witnesses another person being bullied. It will also describe the steps that should be taken when it is determined that employees are not in compliance with the business’ policy.
-15%
Train-the-Trainer
Welcome to the Train-the-Trainer course. Whether you are preparing to …
What you'll learn
Welcome to the Train-the-Trainer course.
Whether you are preparing to be a professional trainer,
or you are someone who does a bit of training as part of your job,
you’ll want to be prepared for the training that you do.
This workshop offers various types of training tools to help create and deliver engaging,
compelling workshops that will encourage trainees to come back for more.
-15%
Presentation Skills
Welcome to the Presentation Skills workshop. This program can benefit …
What you'll learn
Welcome to the Presentation Skills workshop.
This program can benefit anyone who presents;
a trainer, a meeting facilitator, speaker, or seminar discussion leader.
No matter which role you are assuming,
this workshop will help you become more efficient and proficient with the skills of providing information to others.
-22%
Human Resource Management
Welcome to the Human Resource Management workshop. As companies modify …
What you'll learn
Welcome to the Human Resource Management workshop.
As companies modify priorities and operations, human resources functions can move from a dedicated HR role,
to that of the manager.
Whether the majority of those important functions stays within HR at your organization,
or is your responsibility as a manager, it is important that managers understand how much of their role is really about their people,
as well as aspects of legislation, policy, and procedures that involve human resourcing issues.
-15%
What you'll learn
Your employees are a vital part of the success of your business.
Finding the best employees for each position requires strong recruitment strategies.
Top talent will not always find you. You must seek out people to fill the positions that you have open.
Recruiting the most qualified candidates will ensure that your employees keep your company running smoothly.
-15%
What you'll learn
Crisis management is as important to any company as finance management and personnel management. Having a clear and effective program and plan for an event is critical, not only to your survival, but to the profitability and possibly to the survival of the company. Being able to identify risk, assess a situation and respond appropriately are important, and require not only training, but practice.
