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Customer Support
Technology is always changing – and always improving. Once customer …
What you'll learn
Technology is always changing – and always improving.
Once customer support was only offered by calling a 1-800 number and talking to someone on a phone.
But these days, customer support can be carried out in a variety of methods, including text messages and webchats.
Your customers are always changing and so is the technology they use, so make sure you’re keeping up with both!
Featured
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What you'll learn
Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the frontlines of a company, serving the people who buy your products. Perhaps you’re an accountant, serving the employees by producing their pay checks and keeping the company running. Or maybe you’re a company owner, serving your staff and your customers.
This workshop will look at all types of customers and how we can serve them better and improve ourselves in the process.
