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We found 43 courses available for you
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Basic Bookkeeping

12 hours
Intermediate

Numbers! Numbers! Numbers! Wherever you go, you are bound to …

What you'll learn
Numbers! Numbers! Numbers! Wherever you go,
you are bound to see them. On addresses, license plates, phones, prices, and of course, money!
Numbers connect us all to each other in many more ways than we might imagine.
Essentially, our world revolves around numbers. Some of us enjoy dealing with numbers while others may have a fear of them, or even a phobia.
For those of you who have already recognized and appreciate the impact that numbers actually have on just about everything, you deserve a cookie.
Welcome to Basic Bookkeeping!
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Call Center Training

11 hours
Intermediate

Phone skills are a highly valuable tool to have in …

What you'll learn
Phone skills are a highly valuable tool to have in an employee's skill-set,
and Call Center Training will help provide those skills.
This course will help = improve phone skills which will make increase confidence,
improve sales, and help gain new customers while retaining your current cliental.
A more confident employee is also one that is happier,
and happier employees will produce happier customers.
Call Center Training will lower costs as it can reduce turnover. Participants will learn the skills to improve productivity and performance. This will produce a positive environment throughout the company and help influence the organization as a whole. Evaluating metrics and coaching are also used to make sure the participants are reaching their potential, and to keep their skill-set at a high level.
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Customer Support

8 hours
Intermediate

Technology is always changing – and always improving. Once customer …

What you'll learn
Technology is always changing – and always improving.
Once customer support was only offered by calling a 1-800 number and talking to someone on a phone.
But these days, customer support can be carried out in a variety of methods, including text messages and webchats.
Your customers are always changing and so is the technology they use, so make sure you’re keeping up with both!
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Time Management

10 hours
Intermediate

Welcome to the Time Management course. The practice of time …

What you'll learn
Welcome to the Time Management course. The practice of time management requires focus and conscious planning to help win back control of your busy day, and conquer financial goals. Challenges are often presented in the workplace, which can affect our ability to make optimal use of our time. However, with the help of prioritization, goal-setting, and appropriate organization of the mind and space around us, we are able to overcome time management barriers.
This course will provide you with appropriate strategies to increase both
personal and professional productivity,
as well as learn to work smarter.
Exceptional time management skills have a powerful effect on
shaping an organized,
successful business.
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Ten Soft Skills You Need

10 hours
Intermediate

Having the technical skills and knowledge to successfully execute your …

What you'll learn
Having the technical skills and knowledge to successfully execute your job duties is only one part of being the best you can be in the workplace. In addition to these “hard” skills, we also need “soft” skills. Soft skills are those skills which allow us to effectively work with others. No matter what your position, organization, or industry, you work with people! Taking the time to build effective soft skills can contribute to a more efficient, more harmonious, and more productive workplace, as well as to your own overall job happiness and satisfaction.
With our Ten Soft Skills You Need workshop participants will begin to see how important it is to develop a core set of soft skills.
By managing and looking at the way people interact and seeing things in a new light,
your participants will improve on almost every aspect of their career.
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Project Management 7th Edition

12 hours
Intermediate

With the increasing demand for efficient project delivery, mastering the …

What you'll learn
With the increasing demand for efficient project delivery,
mastering the art of project management has become a critical skill for both businesses and individuals.
Project management is the practice of
planning, organizing, and managing resources to achieve specific goals and objectives,
while adhering to the predefined project parameters.
It provides control over the project lifecycle,
from its initiation to its completion.
Whether a business is planning a small-scale project or a large-scale initiative,
effective project management is the key to ensuring success.
The Project Management 7th Edition course will cover principles and techniques in accordance with the
Project Management Body of Knowledge (PMBOK) 7th Edition,
which is the globally recognized standard for project management best practices.
Participants will gain an understanding of value delivery,
project management principles,
as well as performance domains that are important for final delivery outcomes.
As the world continues to change with technology evolving and new organizations emerging,
it’s important to reconsider the global perspectives that are found within the PMBOK Guide.
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Negotiation Skills

10 hours
Intermediate

Welcome to the Negotiation Skills workshop. Although people often think …

What you'll learn
Welcome to the Negotiation Skills workshop. Although people often think of boardrooms, suits, and million dollar deals when they hear the word “negotiation,” the truth is that we negotiate all the time. For example, have you ever:
Decided where to eat with a group of friends?
Decided on chore assignments with your family?
Asked your boss for a raise?
These are all situations that involve negotiating! This workshop will give participants an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.
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Entrepreneurship

10 hours
All Levels

So, you want to break into Entrepreneurship? Well, that’s great, …

What you'll learn
So, you want to break into Entrepreneurship?
Well, that’s great, but know that it is no easy feat.
There are many steps you must take just to prepare yourself to embark on the journey,
and once you have started your business, many more steps to maintain the business.
This workshop is designed to give you the tools you need to start, run,
and grow a business you can be proud of!
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