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Office Politics for Managers
Office politics, or work politics, are the strategies and procedures …
What you'll learn
Office politics, or work politics, are the strategies and procedures that employees use to function and advance in a work setting. It is important for managers to learn and understand the office environment and the employees that make it tick. Since the manager interacts with several aspects of the workplace, one should learn how to effectively work with colleagues, supervisors, and upper management in order to help keep the department functioning as a whole.
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Archiving and Records Management
Every organization is responsible for maintaining records. The ability to …
What you'll learn
Every organization is responsible for maintaining records. The ability to create, organize, and maintain records and archives is essential to success.
Correct records keeping will not only offer liability protection; it will also increase efficiency and productivity.
To put it simply, maintaining records and archives will improve the bottom line.
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Administrative Support
Having effective administrative skills are essential in today’s work environment. …
What you'll learn
Having effective administrative skills are essential in today’s work environment. Being organized, punctual, and effective in your communication skills, both written and verbal, are crucial if you want to achieve your goals in any endeavor you pursue. Think of it. The current business environment is filled with many sources of information, and you have to take that information and analyze it, prioritize it, and process it to the extent where value is achieved for the organization. Good administrative skills reduce the risk of “things falling through the cracks.” Great administrative skills create exponential results that spot potential problems, overcome obstacles, and leverage resources effectively.
In the Administrative Support course, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. The practices presented in this module will take time to root into your daily work routine. However, making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time.
